TECHNICAL SUPPORT DEPARTMENT

FSM

CRM

CMMS

TECHNICAL SUPPORT

THE TECHNICAL SUPPORT DEPARTMENT SUPPORTS CUSTOMERS
WITH AN ACTIVE MAINTENANCE CONTRACT
MONDAY TO FRIDAY, 9AM-5PM

ALL ACTIVE APPLICATION MAINTENANCE CONTRACTS
ENSURE THE SMOOTH OPERATION OF THE PROGRAMMES BY:

ACCESS TO THE LATEST VERSIONS & UPDATES

PROVIDING PHONE & ONLINE SUPPORT UP TO 20'

CHANGES ON THE GREEK TAX REGULATIONS (ONLY FOR VORTEX CM)

THE FOLLOWING IS NOT COVERED BY
MAINTENANCE CONTRACTS:

ON-SITE SUPPORT

UPGRADE TASKS, SETTINGS CHANGES, CONFIGURATION CHANGES

NEW INSTALLATIONS, NEW CUSTOMIZATIONS & NEW TRAINING

BY PHONE

DATACONSULTING's call centre operates daily Monday to Friday, from 9am to 5pm, at +30 2102916001, and directs requests to the Technical Department

BY EMAIL

All support requests may be sent to and will be forwarded to the Technical Department for processing

ON SITE

On site client facilities (subject to prior agreement or upon request which may include pre-agreed rates).

For new implementations or new installations please contact us by phone at +302102916001 or by email at

1 Ivis Str., Metamorfosi Athens,
Greece, PO 144 52
T +30 210 29 16 001
GEMI No.: 069683703000