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FUNCTIONALITIES VORTEX PM WORK ORDERS MANAGEMENT

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Client creates new request through:

-Incoming call
-Customer portal
-Incoming email

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Work order assignment to a technician based on:

-Availability
-Skills
-Area

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Work orders monitoring by the dispatcher 

 
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Technician's Mobile Application on the field  

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Back Office live update about the workorder result

BENEFITS OF VORTEX
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1
PRODUCTIVITY INCREASE
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2
OPTIMUM CUSTOMER SERVICE
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3
ERROR MINIMIZATION
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4
LIVE STATISTICS
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5
TECHNICIANS ASSESSMENT

Customer Reviews

1 Ivis Str., Metamorfosi Athens,
Greece, PO 144 52
T +30 210 29 16 001
GEMI No.: 069683703000

FM AWARDS7          mobile awards 2022 GOLD              

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