FEATURES VORTEX CMMS THAT MAKE IT UNIQUE
Real-time tracking of asset and monitoring of their operational measurements detecting possible operational anomalies
Comprehensive asset register of multiple facilities with breakdown of equipment and their analytical technical attributes.
Automated process of assigning each wok order to the appropriate technician based on skills, availability and location
Facilitating the process of creating preventive maintenance plans aligned with the scheduling of work orders for each machinery maintenance.
Create corrective maintenance work orders based on machninery type and location, dispatching inhouse or outscourced technicians for remedial works
Dedicated native Mobile Application for each technician. The application features photo taking, electronic customer signature, checklists, spare parts availability and consumption. It works either online or offline in case of network connection failure.
Dedicated Web Portal for external subcontractors with access to information relevant to the work orders assigned to them.
Automatic consumption of spare parts used in each work order, supported by seeting a safety stock limit for optimal inventory control.
Through a specialized Web page (Portal), a user can register a new request as well as to track the their progress.
Handling and prioritizing work orders. Includes multiple SLA service levels aligning restrictions and maintaining KPIs.
Calendar view of all scheduled and pending work orders for all technicians on a daily, weekly and monthly basis.
Annual leave input with direct association to personel availabilty per specialty during work order scheduling.
Manage multiple equipment warranties and handle their renewal through a user-frendly interface.
Ability to scan Barcode or QR code from the technician's mobile application for each item through the work orders.
Real-time visualization of each technician's geo-location for optimal routing and scheduling of daily work orders.
Dynamic report generator providing multiple graph types with Pivot tables and KPIs.
API integration faciliting the connectivity of different types of systems allowing a single point of data input.
Full access to corporate procedures and documentation as well as technical manuals and quality records.
Customer Reviews
VORTEX is a powerful tool that facilitates with the most effective way our company's day-to-day operations and enables the provision of high-quality services to our customers.
Monitoring the daily and periodic tasks of our frontline staff is immediate and efficient.
Vortex serves as the operations centre for the day-to-day running of our Back Office. It has enabled us to increase the performance of our Technical Department and to gain time on communications which are now carried out automatically
We are very satisfied with our collaboration with DataConsulting. These professionals are right behind us at every step of the way.
VORTEX has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the machines, the services delivered as well as a signature indicating that the job has been completed successfully.
Thanks to VORTEX we have gained new customers and enhanced our image with existing ones. It gives us a clear picture of our communication with each and every client, it allows us to keep track of every project and quote, as well as to identify new opportunities both for us and for our customers
We have been working with DataConsulting for several years now and we are completely satisfied. I highly recommend it for any business that wishes to achieve organisational coherence and ensure the computerisation of processes.
We installed VORTEX in September 2018 and since then we have strengthened our image in the eyes of our customers while increasing the performance of our Back Office exponentially.
By using VORTEX Commercial Management, the accounting department has made considerable gains in operation and productivity since a series of processes, from ordering to invoicing and warehousing, are now done automatically and flawlessly
VORTEX has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the machines, the services delivered as well as a signature indicating that the job has been completed successfully.
